Straight Answers
Frequently Asked Questions
The questions we hear most, answered honestly. When the real answer is "give us a call," we'll say so — Andy would rather tell you straight than guess.
Below are the things Calabash drivers ask us most often. If your question isn't here, the fastest way to get an answer is a quick call to (910) 287-4070 — you'll reach the shop directly.
Do I need an appointment?
It's best to call ahead or use our online service request so we can plan for your vehicle. Reaching out isn't a confirmed appointment on its own — we'll contact you to set up a time that works. If you're stuck or it's urgent, call (910) 287-4070 and we'll help you figure out the next step.
What vehicles do you service?
Everyday cars, trucks, and SUVs — including older and higher-mileage vehicles that some shops would rather turn away. If you're wondering whether we can help with your specific make or model, just ask us and we'll give you a straight answer.
What services do you provide?
General auto repair, brake repair, check engine light and diagnostics, oil and filter changes, A/C and heating, battery/starter/alternator, cooling system and radiator, steering and suspension, belts and hoses, electrical, tune-ups, engine repair, and exhaust. You can see the full list on our services page. If you don't see what you need, ask us.
How do estimates work?
We look the vehicle over, find the real cause of the problem, and explain what it will take before we do any work. A final recommendation and price usually need an in-person look — it's hard to be accurate sight unseen — so the most reliable estimate comes after we've had the vehicle in the bay.
Will you contact me before doing additional work?
Yes. Nothing extra gets done without your approval. If we find something beyond what we first discussed, we'll call you, explain it, and let you decide before moving forward.
Can I bring my own parts?
Ask us — it depends on the job. Give us a call with the details and we'll let you know whether that works for your repair.
What payment methods do you accept?
Please call to confirm accepted payment methods before your visit so there are no surprises at pickup.
Do you offer a warranty?
Ask us about the specific repair. Coverage can depend on the work and the parts involved, so the honest answer is to talk it through with Andy for your particular job.
Do you do NC state inspections?
Please call to ask. Rather than promise something we can't confirm here, give us a quick call at (910) 287-4070 and we'll tell you straight.
Do you provide towing?
We don't advertise towing — call and we'll point you in the right direction. If your vehicle needs to get here, reach out and we'll help you sort out getting it to the shop.
What should I do if my check-engine light is flashing?
A flashing check-engine light is more urgent than a steady one. Ease off the gas, avoid hard acceleration and towing, and get the vehicle looked at promptly — if it's convenient and safe, keeping the trip short helps. We can diagnose it, find the cause, and explain the next step. If in doubt, call us at (910) 287-4070.
Where are you located?
ANW Auto Care is at 9226 Beach Drive SW, Calabash, NC 28467, open Monday through Friday, 8:00 AM to 5:00 PM. You can get driving directions through Google Maps.
Still Have a Question?
The quickest answer is a phone call. Reach ANW Auto Care directly, or request service online.
(910) 287-4070